Payment is accepted through PayPal at the time of order. Once payment is received, your purchase will be shipped within four business days. If you don't have a PayPal account, you can pay with credit card through PayPal. If you choose to pay by e-check, your purchase will be shipped within four business days of cleared payment.
All orders are shipped USPS Certified First Class Mail or Priority Mail with Delivery Confirmation. Tracking numbers are emailed through Paypal once your order has been scheduled for shipment. If you do not receive a shipping confirmation, be sure to check your junk mail folder and email us (email@example.com) and we can look it up. Lost orders will be refunded or reshipped at the buyer's request. Undeliverable (return to sender) orders will be cancelled and refunded less the cost of shipping.
All international orders (except to Canada) Will ship via USPS First Class Mail with insurance. Delivery times vary, but most orders arrive within 2-4 weeks. If your order does not arrive within 30 days of shipment you will receive a full refund. Customs form numbers are emailed from firstname.lastname@example.org, add us to your mailing list so you don't miss this email! Customs fees vary and are the sole responsibility of the buyer. Items returned for non-payment of customs fees will be refunded less the cost of shipping and fees.
Please allow four business days for processing time. Typical shipping days are Mondays and Fridays. All items are ready to ship unless otherwise noted. Made to order items take one-two weeks to ship. A shipping date estimate for made-to-order items will be sent upon receipt.
Express shipping and insurance are available upon request.
Refunds and Exchanges
Unused and unopened items may be returned at the buyer's expense for a refund within seven days of receiving the item. Please contact us prior to returning the item. Returns or exchanges are not accepted on custom orders.